Home
>
Contact Us >
Jobs in IPA >
Programme Operations (Senior Executive / Manager)
Programme Operations (Senior Executive / Manager)
- Manage the operations and ensuring the quality of the training programs rolled out by the academy
- Work closely with and provide supervisory support and guidance where necessary, to the programme administrators in the operations team
- Responsible for planning schedules, resource allocation and timing reportings
- Partake in continuous improvement projects that increase the productivity and efficiency of the team
- Develop and cultivate good customer service practices with both internal and external customers .
- A relevant degree in any discipline, preferably from a recognised institute.
- Non graduates with demonstrated experience would also be considered.
- At least 2 years of working experience as a team lead.
- Experience in the related domains, or in the training and education fields, will be of an advantage
- Good written, verbal and customer service skillsIs self-motivated, pro-active, resourceful and able to solve problems/find solutions quickly
- Able to mentor, coach and guide a team of administrators effectively
- Familiar with national training frameworks or education technologies
Interested candidates email your CV to Mr Jasvinder Singh at jasvinder_singh@ipacademy.com.sg